Fareway Stores Inc
Retail Support Technician (Finance)
Identify, research and resolve technical problems to retail stores for computer, application, system, device, access and hardware issues.
Hardware repair - diagnose hardware issues and repair point of sale equipment like printers, scales, self-check outs, scanners and computers.
Installation of new technologies - install equipment at new stores and remove and replace aging equipment at stores as needed.
Telephone support - ensure that store associate questions are answered completely in a professional, caring and responsive manner
Skill improvement - continually strive to improve the cognitive and technical skills necessary to perform the job. This includes technical competency and proficiency with point-of-sale technology, as well as associated hardware and operating systems; problem solving ability and verbal and written communication skills.
QUALIFICATIONS & EXPERIENCE:
Aptitude for technological equipment repair
Basic computer skills with emphasis on retail technology
Must exhibit dependability, adaptability and flexibility
Provide superior customer care
Excellent written and oral communication skills
Must provide a dependable form of transportation
*EOE