Quality Assurance Representative_Hybrid (Engineering)

Specialty Rx is a Long-Term Care pharmacy providing pharmaceutical servicesto long term care facilities and assisted living communities. Specialty Rx takes pride in delivering personalized care and quality pharmacy services.
Please apply here https://secure3.saashr.com/ta/s6337.careers?CareersSearch
Quality Assurance Representative; we offercompetitive salary and benefit package.
Hours: 9:00am-5:00pm; Mondays-Fridays
Quality Assurance Representative Responsibilities:
Investigate and provide detailed information to Account Executive issues via Mediprocity, email, phone call, etc.Maintain accurate facility information (facility lists, backup lists, etc.)Complete Occurrence Reports on recurring issues to be evaluated by QA Manager/Compliance Officer and shared with other necessary department headsIdentify trends in facility related complaints to assist in the internal pharmacy resolutionsCommunicate with department heads and supervisors to assist in the delivery of specifically requested itemsHandle emails and phone calls directly from facility administrationAnnual updating of House Stock and MD lists for accuracyOther tasks as assigned by the QA Manager
Quality Assurance Representative Qualifications:
Experience in Long Term Care Pharmacy and customer service preferred Courteous and polite phone skillsComputer literateDetail oriented and organizedMust be able to multitask Must possess excellent verbal and written communications skillsMust be able to think critically and solve problems efficiently
EEO Statement,SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.
EO/Minorities/Females/Disabled/Veterans