Property Subrogation Investigator is responsible for identifying subrogation opportunities in clients' claims, and then developing and documenting the necessary information to submit demand packages to adverse parties.
Bachelor's degree or equivalent combination of education and property subrogation experience.
5-7 years of related experience preferred.
Ability to communicate clearly, with proper grammar, both verbally and in writing.
Knowledge of the residential and/or commercial property insurance industry.
Proficient use of MS Office applications and PDF documents.
Strong analytical and investigative skills; initiative, attention to detail.
Strong analytical and mathematical ability.
Ability to multi-task
Excellent interpersonal skills and ability to work as part of a team.
Solid time management skills and organizational ability.
Ability to deal effectively with challenging situations and people.
Professional manner.
Audits claims to identify subrogation potential.
Receives newly placed claims and bookmarks file materials.
Directs the claim investigation by interviewing insureds, claimants, and witnesses, requesting and obtaining police/fire/origin & cause reports, securing physical damage inspection reports, and by comparing claim information with evidence.
Recognizes when liability or damages evidence is lacking for subrogation purposes and takes proactive steps to build the case.
Investigates and resolves complex coverage issues by identifying and securing adverse insurance carrier/adjuster contact information.
Oversees the strategy in joint examinations involving experts, attorneys, and potential adverse parties.
Prepares and sends demand letter and demand package to adverse insurance carrier.
Recommends litigation when appropriate.
Oversees and takes ownership of approximately 100-claim caseload.