Sales Engineer (1666) (Finance)

About Coresite

At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.

Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative, inclusive environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we're not just building state-of-the-art infrastructure-we're creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences.

At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.

Sales Engineer:

As a member of the company's Sales Engineering team, the Sales Engineer (SE) is responsible for driving and managing the technology evaluation stage of the sales process. This SE will work closely with the Sales team as a key technical advisor and product advocate, effectively communicating product capabilities and value to both business and technical stakeholders. They will also lead efforts to identify technical requirements and resolve issues for assigned accounts, ensuring customer satisfaction through all stages of the sales process.

In this role, the SE will assess business processes to effectively prepare, present, and promote the sale of business solutions. This includes ensuring the overall quality of the sales process to support proper implementation and deal profitability. As this position serves as a foundational step toward more senior roles within the Sales Engineering team, including Senior Sales Engineer or Sales Engineering leadership, the SE must demonstrate a strong drive for continuous development in areas such as strategic planning, capacity analysis, and customer lifecycle management.

Duties:

Customer Engagement

• Participate in customer-facing meetings to align strategic objectives and determine business and technical requirements for tailored solution development.
• Lead and manage customer tours, ensuring technical credibility, tour logistics, site readiness, and pre-tour walkthroughs.
• Build customer confidence and drive acceptance by articulating value through demonstrated cost savings and operational efficiencies.
• Support project implementation by participating in kickoff calls, maintaining regular customer check-ins, and attending final walkthroughs.
• Regularly collaborate with Capacity Management, General Management, Data Center Operations, Project Management, and Product teams to align technical proposals with operational capabilities and business strategy.

Solution Design & Technical Expertise

• Rapidly assess customer deployment requests against CoreSite's data center deployment criteria to determine feasibility.
• Prepare and deliver technical proposals, analysis, and design architectural overviews for existing and potential customers.
• Lead in-depth product and solution discussions, effectively translating technical features and CoreSite service offerings into business value.
• Conduct comprehensive assessments of customer IT environments, including network, power, cooling, and space, to develop tailored, site-specific solutions (including on-site walkthroughs).
• Prepare non-recurring cost estimates through creation of conceptual documentation in AutoCAD, engaging build-out vendors, evaluating blueprints and drawings, and consulting with other technical experts on customer provided documentation.
• Promote CoreSite's core space/power solutions and interconnection services (e.g., OCX, Any2), ensuring competitive, value-driven designs that support deal conversion.
• Perform technical qualification by actively listening and asking insightful, strategic, and credibility-building questions to uncover customer needs and readiness.

Sales Support

• Accurately estimate build-out costs and support Sales in positioning viable solutions that align with customer goals.
• Partner with Sales teams to define, position, and design tailored technology solutions that meet customer needs and business objectives.
• Collaborate on RFP/RFI responses and proposal development through use of the RFPio tool
• Stay informed on the latest developments in CoreSite's products and service offerings to provide support, technical documentation, and guidance to the Sales team.
• Shadow Senior Sales Engineers on complex deals and planning exercises to gain exposure to capacity planning, long-term infrastructure design, and account growth strategy.

Vendor Management / Cross Functional Collaboration

• In collaboration with Corporate Development and procurement teams, develop and maintain strong relationships with buildout vendors to ensure competitive pricing, service, and sourcing flexibility.
• Deliver accurate and comprehensive SOWs, conceptual drawings, implementation packages, and exhibits for all deals within the established SLA timeframe(s).
• Maintain and grow professional and technical knowledge by attending educational workshops, reviewing industry publications, building personal networks, and participating in relevant professional societies.

• Promote and demonstrate the behaviors consistent with CoreSite's Culture and Core Values.

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment, with regular on-site presence of up to four days per week
• Flexibility to travel up to 25%, with the potential for increased travel or in-office presence as business needs evolve.

• Strong technical foundation in data center infrastructure and IT ecosystems, including managed services, cloud platforms, storage solutions, and customer deployed technologies.
• Deep understanding of enterprise and carrier networking technologies, including long-haul vs. metro networks, backbone nodes, dark fiber transport, optical regeneration, OSI model fundamentals, and routing technologies.
• Skilled in communications infrastructure, including outside plant, data center infrastructure, and IP Networking.
• Strategic, analytical and operations-focused thinker, with the ability to recognize and act on market opportunities.
• Ability to consistently deliver technically accurate solutions that align with customer needs, contributing to high deal conversion rates, strong customer satisfaction, adherence to service level agreements (SLAs), and positive sales team feedback.
• Customer-focused with a strong technical presence, capable of building trust, delivering compelling presentations, and explaining complex concepts to both technical and non-technical audiences.
• Highly organized and detail oriented, with the ability to manage multiple projects simultaneously, meet SLA deadlines, and deliver high-quality, accurate solutions.
• Self-motivated, hands-on, and detail-oriented, with the ability to work independently and collaboratively. Demonstrates strong problem-solving skills and consistently delivers accurate, timely work with minimal oversight.
• Strong problem-solving capabilities, including quickly assess deployment feasibility, calculating costs, and recommending effective alternatives.
• Impeccable interpersonal communication skill, with the ability to establish strong working relationships with customers, vendors and company peers.
• Excellent written and verbal communication skills; capable of developing clear documentation, training materials, and technical proposals.

Education/Experience:

• Bachelor's degree, preferably in a technical field, or equivalent relevant experience.
• 3+ years of experience in a Systems Engineer, Sales Engineer, or IT-related role.
• Data center industry experience strongly preferred.
• Familiarity with tools such as Salesforce, AutoCAD, Visio, and CIM systems preferred.

Physical Demands:

The Physical demands described are representative of those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job's duties, the employee is occasionally required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $115,000 and $125,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through May 14, 2025.Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15% discount
• 16 days of paid time off (PTO)11 paid company holidays and additional floating holidays
• Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave and disability leave
• Free parking or a company contribution toward a public transit pass

Additional Perks

• Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family
• Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives
• Cell Phone Reimbursement: Monthly cell phone reimbursement for approved positions
• Educational Reimbursement Program: Work-relatedlearning and development with reimbursement on qualifying degree programs, up to $5,250 per year
• Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants
• Financial Management: Access to financial coaching, digital tools and services to manage and pay student loan debt quicker
• Pet Insurance: Keep your furry friends healthy and happy
• Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy
• Employee Assistance Program: 24x7 service to support family, work, money, health, legal and lifechallenges
• Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care.
• Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements
• Discounts: Discounts, cash back offers and perks on thousands of brands
• LinkedIn Learning Membership: Support your development when accessing LinkedIn's online library of courses and videos

General Statements -

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we're providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.

Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.