Restaurant Manager at the Wayback Hotel - Paloma Restaurant - Pigeon Forge (Personal Services)
Restaurant General Manager for Paloma Scratch Kitchen and Paloma Swim Club at The Wayback Hotel
Are you ready to lead a F&B journey like no other? The Wayback Hotel is seeking an exceptionalLeaderto spearhead our restaurant outlets Paloma Scratch Kitchen and Swim Club. Paloma is more than just a restaurant; it's a F&B adventure whereLatin ingredients meet modern-American technique, all within a vibrant and playful atmosphere.
Who we are looking for:
Ability to build a strong cohesive teamof Leaders and Team MembersTakes ownership of restaurant and team.Able to hold the team accountable in a positive manner that ensure both the Team Member and Guest are happyMaintains composure and objectivity under pressure.Strong time management skills and ability to multi-task.Has a strong background in Bar & Liquor ManagementEffective communicationand follow-upskills.Ability to manage all F&B budgetsby holding team accountable to achieve themPerforms job in a professional manner in front of guests and team members by maintaining a positive attitude, staying calm, being diplomatic and responding promptly to guest inquiries or complaints.Rational, prudent, and practical.
What you will be doing:
Maintain a professional image and always support the Company in actions and words.Maintain a work atmosphere consistent with the AATMOS standards for professionalism and total quality Guest service.Maintain open channels of communication withHotelGeneral Manager, fellow co-workers, and Guests.Address guests complaints in a manner which results in superior guest service.Actively enforce all safety policies to protect associates, guests, and company assets.Always extend professionalism and courtesy to guests.Motivate and encourage staff to effectively solve problems needing attention.Provide a safe working environment, in compliance with OSHA/SMDS standards.Comply with all Corporate accounting procedures.Lead by example, demonstrating self-confidence, energy, and enthusiasm.
