Reimbursement Representative (Finance)

Files insurance and collects on accounts assigned in a timely and accurate manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Reviews EOB/EOMB's for proper reimbursement.
• Resolves electronic claim rejections and Explanation of Benefits denials in a timely manner.
• Reviews and researches insurance correspondence and makes necessary corrections to ensure claims payment.
• Follows up on unpaid/unresolved account balances, including claims rejected electronically, EOB denial and working A/R aging reports as directed. Provides insurance carriers with requested information to facilitate payment.
• Regularly contacts Medicare, Medicaid and /or Commercial payors for resolution to claims not paid or claims not paid according to plan benefits.
• Performs claim appeals as required.
• Assists with credit balance resolution.
• Completes re-bill request as necessary to facilitate timely and proper claims payment.
• Follows up on unresolved account balances including RTP's.
• Prepares adjustment and write-off requests as necessary.
• Performs other duties and responsibilities as required or assigned.