Infrastructure & Operations Manager (Information Technology)

Responsibilities: 

• Participate in overall long-term organization-wide business planning bringing current knowledge and future vision of technology and systems to our company
• Design, evaluate, install, maintain, manage, coordinate, and integrate network, server, storage and voice infrastructure components on-prem and in the public cloud required to support operations throughout the corporation on an enterprise and site-by-site basis.
• Provide technical and interpersonal leadership, promoting accountability, innovation and teamwork within the Corporate IT infrastructure team to deliver results.
• Work with other areas of IT to insure current and planned applications and databases are supported across the infrastructure.
• Determine best systems software and hardware configurations, ensuring hardware and software suitability.
• Maintain operating systems across all infrastructure components with current service packs and security packages.
• Monitor and respond to user problems using diagnostic/monitoring tools, identifies cause, recommend solutions, coordinate repair/resolution.
• Help develop and maintain up-to-date business continuity, including disaster recovery, documentation and procedures and incorporate business continuity needs in the design and configuration of system architecture.
• Work with vendors of assigned systems and equipment providers to ensure problem resolution and required level of support is provided.
• Participate in 24/7 Infrastructure Department on-call rotation.
• Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process improvement.
• Perform other duties and responsibilities as assigned.

Qualifications: 

• Bachelor's degree in Computer Science, Information Systems or Networking or equivalent work experience in job related function
• 8+ years of experience in Infrastructure or Network services
• 3+ years of supervisory experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Information Technology