Refractive Surgery Counselor (Administrative)
OBJECTIVE
In a positive and cheerful manner, educate, counsel and schedule patients for laser vision correction and other types of refractive surgery. Gather pre-operative information from referring doctors, communicate with patients to help them understand various procedures' risks and benefits, and share pertinent medical records with our medical/surgical team.
REPORTS TO
Refractive Surgery Counselor Manager
STATUS
3/4 time (30-39 hours per week)
SCHEDULE
Monday - Thursday 8:00 am to 5:00 pm, Friday 8:00 am to 1:00 pm
REQUIRED SKILLS
- Excellent customer service skills
- General office skills such as telephone, keyboarding & filing
- Mid-level computer knowledge
- Excellent accuracy and attention to detail
- Excellent written and verbal communication
- Pleasant, cooperative and flexible personality
- Honesty
- Confidentiality
- Ability to cope with change
- Excellent troubleshooting ability
PHYSICAL ABILITIES
- Acute Hearing for telephones
- Good visual acuity for screens, keyboards, forms etc.
- Good hand-eye coordination for telephones and keyboards
- Lift up to 25 pounds
- Reach and stoop to file levels
- Sit for extended periods of time
BENEFITS
- Profit Sharing
- 401(k) Plan with generous 50% company match
- Section 125 Flexible Spending Account (FSA)
- Medical/Vision/Dental
- Paid Holidays
- Personal Time Off
- Clothing Allowance
- Group Life Insurance Policy
- Voluntary Term Life Insurance
- LifeBalance Employee Assistance Program
- Bereavement Leave
- Eligible for free refractive surgery
*Driving record and background check required upon offer for employment*
