Business Analyst (Information Technology)
Summary:
- The Business Analyst works with key stakeholders to evaluate business and application processes and proposes solutions that improve organizational efficiency, increase automation opportunities, and reduce organizational risk in a highly regulated environment.
- The position gathers requirements, creates business requirements documentation, and works with a team to deliver solutions that align with business requirements while ensuring the integrity of system data and compliance with all regulatory guidelines, and provides excellent customer service and standards in support of the organization's mission.
- The Business Analyst acts as the link between our technical capacities and our business objectives working to improve business efficiency with cost-effective technical and procedural solutions, and is also responsible for providing support and maintenance to critical enterprise applications and integrated solutions.
Essential Functions & Responsibilities:
- Supports work for multiple projects, from analyzing requirements to designing, testing, deploying and supporting users on a solution that meets those requirements.
- Documents business requirements based on customer requests to guide the development of delivered solutions
- Collaborates with teams across the organization while evaluating, developing, and delivering solutions. Provides clear communication and progress updates to internal teams and customers.
- Tests, debugs, and evaluates enterprise software upgrade releases reporting issues to vendors and documenting end-user training materials and guides.
- Interacts with development teams while reviewing, testing, coding and delivering the final project.
- Extract data from Enterprise databases and other data sources to create ad-hoc and organizational reports and dashboards.
- Supports, troubleshoots and resolves customer-reported issues on enterprise solutions on a daily basis.
- Maintain a deep awareness of how the business operation works.
- Interacts weekly with external vendor support teams of enterprise solutions.
- Maintains system data security, confidentiality, and integrity.
- Adheres to College/University policies and procedures and conducts job responsibilities in accordance with the standards set out in the College/University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.
- Maintains regular and timely attendance, reports to work as scheduled and as required to meet the needs of the College/University and assures time worked and/or time off is recorded properly.
Required Qualifications:
- Bachelor degree in Computer Science, Information Systems or related field, or Equivalent Experience required.
- Generally 2-3 years of relevant experience are required.
- Strong written and oral communication.
- Ability to manage multiple projects and tasks simultaneously.
- Excellent customer service.
- Experience working with users developing business requirements.
- Working knowledge of SQL and complex database structures.
- Experience designing, developing, implementing, and supporting enterprise applications.
- This is an onsite position where you will work in our administration office in Irvine daily.
Preferred Qualifications:
- Experience working in higher education in financial aid, either back-end or front-end support.
- Experience with Anthology, CampusNexus or CampusVue.
Compensation:
- $95,149.34 - $133,208.87
- Great Benefits Package
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