New Hire Onboarding Manager (Baltimore, MD Hybrid) (Finance)

Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Salary Range: $80,000 - $90,000 (commensurate with experience)Position Type: Hybrid (will work onsite at our Baltimore, MD HQ 3 days a week)Key Responsibilities:Team Leadership and Development

• Lead, mentor, and manage a team of Onboarding Specialists, providing guidance and support to ensure high performance and professional growth.
• Establish clear team goals and monitor performance to meet operational and service level standards.
• Conduct regular training and development sessions to ensure the team stays updated on best practices and tools.

Operational Excellence

• Oversee all new hire onboarding activities, including completing pre-hire and onboarding requirements, managing prospective new hire communications, and scheduling new hires for New Employee Orientation (NEO).
• Ensure all required documentation is collected at the appropriate time, and is uploaded into the HRIS Documents Library.
• Partner with Talent Acquisition Specialists and Hiring Managers to proactively address any logistical challenges new hires may encounter in the pre-hire and onboarding processes.
• Assist HR with compiling new hire documentation in defense of a state or regulatory audit.

Stakeholder Collaboration

• Serve as the primary point of contact between the Onboarding Specialists, Talent Acquisition Specialists, Hiring Managers, and HR/TA Leadership.
• Collaborate with HR and IT teams to ensure smooth pre-hire and onboarding for new hires.
• Act as a problem-solver for scheduling conflicts, last-minute changes, and other logistical issues.

Process Improvement and Reporting

• Continuously evaluate and improve recruitment coordination workflows to enhance efficiency and the prospective new hire experience.
• Track and analyze metrics-related to coordination activities, such as time-to-complete each process and overall new hire customer satisfaction, and present findings to leadership.
• Identify and implement tools or systems to streamline coordination tasks.
• Provide a weekly report of all new hires clear to attend New Hire Orientation (NEO).

Candidate Experience

• Ensure all prospective new hires have a positive experience, from initial contact to onboarding, by maintaining clear and timely communication.
• Proactively address prospective new hire concerns and follow up on any feedback to improve the process.

REQUIREMENTS:EDUCATION: Bachelor's degree in Human Resources, Business Administration, or related field preferred.EXPERIENCE:

• 3 years of experience in recruiting coordination, with at least 1 year in a leadership or management role.
• Strong understanding of recruitment processes, applicant tracking systems (ATS), and coordination tools/trackers.
• Experience with UKG/Ultipro (HRIS) is preferred.
• Exceptional organizational, time management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Experience with process improvement and data analysis is a plus.

TRAVEL:

• Occasional travel required as needed in Virginia, Delaware, Maryland and Pennsylvania, using personal vehicle. Must have a car and an acceptable driving record as determined by criteria established by the Agency's insurance carrier and by Agency policy. Position is based in Baltimore, MD.

NOTES:

• At the discretion of the Director of Talent Acquisition, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.

What's in it for you? Total Rewards (For Full-Time Employees = >30 hours/week):

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through "Tickets at Work"
• Discounts on Verizon mobile service
• And More!

Want to learn more?To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.