Quality Manager (Finance)

Principle and Objectives

• Production Assistance - Assists in resolving quality issues related to product or process. Conducts gage or process studies as required.
• Customer - Communicates with customers as necessary on quality related issues.
• Corrective Action - Manages the corrective action system for Amsted Rail. Works with the various departments to ensure those corrective actions are effective. Maintains the corporate database, communicates issues to all appropriate areas, tracks progress towards resolution and ensures that customers are informed of final resolution
• Document Administration - Writes, edits and/or revises all work instructions, procedures, quality standards and quality policies. Maintains document control system for Amsted Rail, Inc.
• Quality Systems and Standards - Ensures that Amsted Rail maintains compliance to all external (ISO, AAR, and customer) requirements and that personnel at Amsted Rail understand those industry requirements.

Nature and Scope

The Quality Engineer reports directly to the Manager Process Improvement. The individual is involved in all stages of product development and manufacturing and interacts with all areas within Amsted Rail. The individual must have an overall understanding of all operations of the company. The job requires technical and human relation skills in addition to managerial skills.

Know-How and Skills

• Bachelor Degree in Science or Engineering
• Auditor Certification - Registrar Accreditation Board or American Society of Quality
• Certified Quality Engineer Body of Knowledge - American Society of Quality

• Quality Management Concepts
• Quality Costs
• Inspection and Testing
• Metrology and Calibration
• Statistical Methods
• Reliability and Maintainability
• Human Resources
• Bearing design and application requirements
• Fundamentals of Amsted Rail processing and QBS inspection systems
• Quality Standard Requirements (ISO, AAR, QS)

Problem Solving

The Quality Assurance Engineer is required to conduct independent assessments of Amsted Rail suppliers and Amsted Rail/QBS operations. The person must also be able to conduct or coordinate through other departments the testing of components to ensure that specifications are met. Typical problem resolutions involve the use of both soft people skills (managerial) as well as problem analysis and hard technical skills. A standard problem resolution is the suitability of a product for use by Amsted Rail or if a system if adequate to ensure that suitable product is produced.

Accountability

• Develop and demonstrate an in-depth and thorough knowledge of process improvement using manufacturing operating systems such as Chart runner, SAP and Phoenix. Using these various systems to manage, distribute, qualify and track all training documents.
• Serves as a critical catalyst in creating a continuous improvement culture by collecting and analyzing data form MRS, SAP, Phoenix and Chart Runner. Using Chart runner to display data in visual chart form for reporting, trends and analysis.
• Working knowledge of systems such as SAP, Phoenix and Chart runner. Test products and processes to establish functionality and effectiveness. Determines what modifications are needed after testing.
• Ability to define problems collects data, establish facts and draw valid conclusions and provide solutions.

• Work with shop floor personnel to determine key process input and out variables.
• Develop and implement shop floor control charts where appropriate.
• Train employees in use of SPC.
• Implement automated control systems to reduce process variability.
• Assist HR and plant personnel in auditing and maintaining employee training records.
• Facilitate use of information system technology to present data to shop floor personnel.
• Work with IT to integrate control systems with Shop floor management and quality assurance software.
• Assist with quality audits as required.
• Participate in discovery sessions with plant personnel to continuously improve quality.
• Participate in gage calibration and R&R activities as required.
• Work with plant personnel to develop effective measuring and control systems.