Account Manager (Administrative)

You will be the primary contact for your clients, building long-term relationships that foster satisfaction, retention, and ancillary sales. You will also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field.

Youd be responsible for-

Client Satisfaction:
Developing and maintaining long-term relationships with clientsPerforming site walkthroughs with clients to ensure quality and service
expectations are metFacilitating the resolution of client concerns to ensure renewal
Sales:
Proactively presenting site enhancement ideas to your clientsGenerating referrals from existing clients and passing them to the Business
DeveloperDeveloping accurate estimates for new and existing clients, maintaining
acceptable gross margins that support the branchs financial goals

Operations:
Assisting in overall leadership of the branchMaintaining satisfactory accounts receivable levelsCoordinating with the Branch Administrator to ensure branch databases contain
up-to-date client information