Ready Mix Dispatch Manager (Finance)

Overview

Peak Ready Mix seeks a highly organized, detail-oriented, and experienced Concrete Ready-Mix Dispatch Manager to oversee and coordinate the daily dispatching operations of our ready-mix concrete division. The Dispatch Manager will ensure timely and efficient delivery of concrete products to job sites, maintaining the highest level of customer satisfaction while optimizing fleet operations and production scheduling. The Manager will play a key role in ensuring quality service and operational excellence.

Benefits

• Recession Resistant Industry
• Consistent work, with a work/life balance
• Overtime Opportunities
• Paid Holidays
• Paid Time Off
• 401(k) Plan w/ employer match contribution
• Medical / Dental / Vision plan offered
• Life Insurance - Company Paid
• Short-term / Long-term Disability Insurance - Company Paid

Roles & Responsibilities

• Dispatch Operations - Supervise and manage the day-to-day dispatch operations for the ready-mix concrete fleet. Assign deliveries to drivers based on proximity, load schedules, and customer requirements
  • Customer Service - Serve as the primary point of contact for customer inquiries regarding delivery status, order updates, and potential delays. Provide timely and accurate information to customers to ensure satisfaction
  • Driver Management - Coordinate with drivers to ensure timely delivery of products and resolve any issues related to traffic, site access, or material delivery. Monitor driver performance, ensure adherence to safety protocols, and address any driver-related concerns
  • Fleet Coordination - Manage and optimize the scheduling of the fleet of trucks and equipment. Ensure the efficient use of resources to minimize downtime, reduce costs, and meet customer demand
  • Production & Inventory Scheduling - Work closely with production and plant management to ensure a consistent supply of materials and capacity to meet delivery demands. Monitor inventory levels and communicate any issues or shortages
  • Safety & Compliance - Ensure all dispatch operations comply with safety regulations, company policies, and legal requirements. Monitor drivers' adherence to road safety, DOT regulations, and company standards
  • Problem-Solving - Address any issues related to order delays, product quality, or customer concerns in a timely and professional manner. Implement contingency plans when necessary
  • Reporting & Documentation - Maintain accurate records of deliveries, driver logs, and customer interactions. Prepare reports on dispatch activities, performance metrics, and any operational issues
  • Team Leadership - Supervise, train, and mentor dispatch personnel. Foster a collaborative and productive team environment
  JOB REQUIREMENTS
  • Experience - Minimum of 2 to 5 years in a dispatch or operations management role; preferably in the ready-mix concrete or construction materials industry
  • Skills -
  o Strong leadership and interpersonal skills
  o Excellent communication and customer service abilities
  o Proficient in scheduling, logistics, and resource management
  o Ability to multitask, prioritize, and manage multiple deliveries simultaneously
  o Problem-solving skills and the ability to remain calm under pressure
  • Knowledge -
  o Familiarity with concrete production, delivery, and logistics processes
  o Understanding of DOT regulations, safety protocols, and compliance requirements
  • Technical Skills - Proficient in dispatch management software and basic office applications (e.g., Microsoft Office, Google Workspace). Experience with concrete-specific software platforms (Command/Track It/BCMI/Samsara)
  • Education - High school diploma or equivalent; associate or bachelor's degree in operations management, logistics, or a related field is preferred
  • Certifications - Valid driver's license is required; CDL preferred but not mandatory

Get Hired

What to Expect During our Hiring Process

• Background Check
• Motor Vehicle Record Check
• 5-Panel Drug Screen
• Fit for Duty Baseline Physical (if applicable)
• Paid Orientation
• A great team to support you throughout your career with Summit Materials companies!

Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!

Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We'repassionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.

At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.