Social Services Coordinator – Skilled Nursing Facility (Personal Services)

We are seeking a compassionate and organized Social Services Coordinator to join our team in providing exceptional care and support for residents in our skilled nursing facility. The ideal candidate will play a key role in ensuring that residents' social, emotional, and psychological needs are met, while coordinating services that promote their overall well-being and quality of life.

Benefits:

• Health Insurance
• Dental insurance
• Vision insurance
• 401(k)
• Health savings account
• Flexible spending account
• Life & Disability benefits
• PTO & Holiday pay
• Parental leave
• Employee Assisstance Program

Key Responsibilities:

• Resident Support: Assess the social, emotional, and psychological needs of residents, providing personalized care and support to enhance their well-being.
• Care Plan Development: Collaborate with the interdisciplinary care team to develop and implement individualized care plans, ensuring residents' social services needs are addressed.
• Family & Resident Advocacy: Act as a liaison between residents, families, and the facility to facilitate communication, support family involvement, and advocate for residents' needs.
• Discharge Planning: Coordinate discharge planning for residents transitioning from the facility, ensuring a smooth process by assessing post-discharge needs and making referrals to appropriate community resources.
• Crisis Intervention: Respond to resident or family crises, providing emotional support and assistance with problem-solving during difficult situations.
• Community Resource Coordination: Identify and connect residents and families to community resources and services, including ancillary services, support groups, and other social services.
• Documentation & Compliance: Maintain accurate records of social services assessments, interventions, and follow-ups, ensuring compliance with facility policies and regulatory requirements.
• Team Collaboration: Work closely with other healthcare professionals—including nurses, therapists, and physicians—to provide holistic care and ensure all aspects of residents' well-being are addressed.
• Resident Rights Advocacy: Promote and protect residents' rights, ensuring they are treated with dignity and respect, and provide information on their rights and responsibilities within the facility.

Qualifications & Skills:

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field is preferred but not required.
• Experience in healthcare or long-term care settings is preferred, particularly in skilled nursing or rehabilitation.
• Strong communication and interpersonal skills to effectively work with residents, families, and interdisciplinary teams.
• Ability to handle sensitive issues with empathy, professionalism, and confidentiality.
• Knowledge of social services resources and community programs.
• Proficiency in documentation and record-keeping in accordance with facility policies and regulations.
• Problem-solving and crisis management skills to handle a variety of challenging situations effectively.

This position is ideal for someone who is passionate about improving the lives of residents and their families, with a focus on advocacy and holistic care. If you are dedicated to making a positive impact in a skilled nursing facility setting, we encourage you to apply!