Service Tech I - Aurora, IL (Maintenance)

Position Summary

Perform duties to repair, adjust, and calibrate customers' precision measuring tools and instruments. Calibrate in accordance with national and international standards following written procedures in compliance to ISO/IEC 17025 requirements.

 

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

                                                                                                                                                                                                                       

Essential Job Responsibilities

1.       Perform troubleshooting, bench repair, and calibration of, measuring instruments and tools. Perform calibrations in accordance with written procedures and applicable standards.

2.       Perform calibration on check standards and other artifacts for inter-laboratory comparison & round robin as needed.

3.       Maintain calibration of working masters used in the Service Department.

4.       For calibrations, complete certification documentation for completed calibration work, and maintain copies for files.

5.       Analyze tool repairs, and perform estimates as needed. Setup inspection equipment, and perform inspections on required products, assuring the products meet the original manufacture's standards.

6.       Respond to customer inquiries for technical support, pricing, and service information over the phone, via fax and email.

7.       Assist management with maintaining ISO/IEC 17025 accreditation.

8.       Maintain tools, calibration equipment and maintain up-to-date calibration certifications for all standards and test equipment.

 

Competencies

1.       Customer Focused/Interpersonal

2.       Innovative

3.       Job Knowledge

4.       Quality and Quantity of Work

5.       Self-Management

 

Why choose Mitutoyo? 

Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:

 

• Competitive Salary package - $24.00 per Hour
• Minimum 17 days PTO plus at least 10 paid holidays per year
• Shut down period at the end of the year
• Medical, Dental, Vision & Life Insurance
• STD, LTD, Employee Assistance Program
• 401(k) Plan plus company match
• Tuition Reimbursement
• Service Recognition
• Company Vacation House in Florida

 

Supervisory Responsibilities: This position has no supervisory responsibilities.

 

Work Environment: Calibration Lab and Repair Laboratory, where incumbent is exposed to cleaning chemicals (denatured alcohol). In the Repair Laboratory, this person may come into contact that include, but are not limited to denatured alcohol and corrosive removal. At times, this person requires the use of personal protective equipment like masks and goggles.

 

Physical Demands: Must wear Personal Protective Equipment when in lab such as: booties, lab coat, and gloves. Occasionally move inside the offices to access file cabinets, office machinery, drill press, belt sanders, etc.

 

Position Type and Expected Hours of Work: This is a full-time position. 

Monday – Friday 8:30 AM-5:00 PM

 

Travel: Less than 25% of travel with this position.

 

Education and Experience: High School Education or equivalent; additional specialized training. 1 to 3 years of experience.

 

Additional Eligibility Requirements: Use of optical comparator, surface tester, calibration tester, soldering iron, oscilloscopes, voltage testers, drill press, belt sanders, data entry terminals, gage blocks, and other small maintenance items, lab equipment, and reference standards.

 

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

 

Reports to:  Assistant Service Manager or Service Supervisor

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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