Regional VP of Operations - West Region (Finance)

Job Description Summary

Reporting to the VP- Operations, The Regional Vice President of Operations main responsibilities are full Profit and Loss Responsibilities for assigned Sonesta Branded full service hotels; and to maintain and drive hotel standards and strategies to optimize financial performance, employee engagement and guest satisfaction. The SDO will partner with all Corporate functional team members (to include revenue management, sales, marketing, human resources, legal, finance, engineering, procurement, etc.) to ensure Hotels receive the support they need to meet their key performance indicators.

Job Description

Essent ial Duties and Responsibilities:

• Full Profit and Loss responsibilities for a portfolio of hotels (e . g. Sonesta branded full-service hotels); including proactively leading and supporting properties to deliver desired results with respect to topline revenue, profitability, employee engagement and guest experience. Lead Monthly P&L Review with Hotel Team
• Drive and monitor both short term and long-range hotel goals in conjunction with property team and Corporate Leadership Team to assist in achieving company objectives.
• Ensure brand operating and product standards are in place; and lead a cross functional work team to identify, develop and implement revised and new standards to support company objectives.
• Acts a s a senior leader within the company, providing mentorship and development to General Managers and Executive Committee leaders, and helps drive Corporate policies, procedures and direction.
• Collaboratively with VP of Operations and other Corporate leaders helps define, create, implement and maintain oper ating s tandards and brand programs that drive and achieve Sonesta operational objectives. The primary areas of focus would include Food and Beverage; Rooms Operations; Spa/Fitness; Loss Prevention/Security; and ancillary departments.
• Drive and support a guest-centric culture, helping raise the bar in terms of guest experience and service; with goal of improving revenues and flow thru.
• Partner with the training discipline to identify operational training needs to support best-i n-class and consistent guest e xperience delivery; and improving operating efficienc i es .
• Communicates on a regular basis with the hotel's respective asset manager
• Support and live brand culture and values at every opportunity and ensure full adoption in all hotels
• Promote the shar ing of best practices in all discipline s between hotels and brands; identifying best in class operating practices and implementing them across the organization
• Visit the Hotels based on operational needs and company focus
• Have the ability to interact at all levels of the organization - including General Managers; Corporate Senior Leadership ; Ownership; and corporate support departments .

Strategy and Planning Duties and Responsibilities:

• Oversight and responsibilit y for the following key activitie s for individual hotels:
• Hotel Priorities and Individual Department Priorities
• Annual Operating Budget s and Capital Budget s
• 10 Year Capital Plan
• Annual Sales and Marketing Plan
• Quality Assurance and Adherence to Brand Standards

Financial Duties and Responsibilities:

• Oversight and responsibility for the following key metrics and results for individual hotels:

• Manage hotel to budgeted labor and expense KPIs
• Accurate and timely financial reporting and critiques
• Meet and exceed budgeted ROIC targets
• Achieve Flow/Flex ta rget of 50% or Theoretical Flow Through
• Accountable for Forecast accuracy

People Management Essential Duties and Responsibilities:

• Oversight and responsibility for the following areas for individual hotels:

• Attract, retain, and inspire the best talent
• Grow and develop talent in order to create an internal pipeline for key positions
• Lead a Culture of Caring by example with respect, integrity , go beyond and ethics
• Accountable for overall employee engagement and retention
• Accountable for overall Guest Satisfaction
• Accountable for Hotels to follow the Stay Safe with Sonesta (SSWS) Program

Qualifications:

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support their competencies therein.

• Bache lor's degree ( or equivalent experience)
• 5 plus years as a General Manager of a Full service hotel (or equivalent)
• Multi-unit responsibilities and/or multiple GM experiences
• Prior corporate or support group experience is a plus
• Experience with both Full-Service Hotels and Limited Service Hotels would be advantageous
• Ability and willingness to travel (30 to 40% of time)
• Prior experience with conversions is a plus
• Ex cellent organization skills , must be able to work independently
• Excellent communicator and the a bility to deliver presentations in a concise, well-organized manner
• Strong P&L experience and p roficient at stati stical and competitive analysis
• Proficient in Microsoft Word, Excel and PowerPoi nt , outlook 360
• Demonstrates knowledge of job-related processes and systems - experience in both Rooms Operations and Food and Beverage Operations
• Ability to speak other languages beneficial

Additional Job Information/Anticipated

Pay Range

$200,000 to $275,000.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.