Senior Sales Manager - Hilton Austin (Finance)
The Hilton Austin is seeking a Senior Sales Manager to join their team to handle the Union Market and Mid-Atlantic Market (VA, MA, DC). This is a great opportunity to work for one of the Hilton corporate managed hotels in Austin that boasts over 800 rooms!
Position Statement
This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.
Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market. Position Summary
As a Team Member in this role, you will be responsibleto:
Customer and Account Management:
- Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
- Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
- Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
- Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
- Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market.
- Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
- Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
- Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
- Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals.
- Create and execute plan to shift share from your competitors.
- Engage in outside sales activities to uncover needs, build relationships and to win new business.
Negotiations:
- Negotiate contracts and commission agreements with end user customers and intermediaries.
- Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
- Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.
To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- 2 years of hotel group sales management experience
- Experience selling in a 501+ room hotel
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Comfortable speaking directly to decision makers
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Union Market knowledge and/or MidAtlantic Market Experience
- Familiarization with Delphi.fdc and Cvent
- Passion for sales and for achieving targets and objectives
- Degree-level qualification in a relevant field
- Experience in negotiations
#LI-JW1
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits.
- Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment
- Vision, dental, life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment.
- Go Hilton travel discount program: 100 nights of discounted travel per calendar year
- Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Inclusive family-building and fertility benefits
- Expanded bereavement leave.
- Adoption Assistance program
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout
What is it like working for Hilton?
Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all!
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