Flagstar Bank, N.A.
Branch Banking - Client Consultant II (Finance)
Location
Wrightwood/1261 State Highway 2/112126
Job Summary
The Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.
Pay Range: $19.13 - $23.91 - $28.69
Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
Job Requirements:
High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required 4 - 5 years customer service and sales experience, (including in the financial services industry, required National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, preferred. NMLS registration can be completed after job entry date Ability to train and mentor others, including products and platform procedures Experience in financial services industry, preferred Experience with using and demonstrating digital products and self-service technologies, preferred